Common Reasons to Contact Us
- Service Questions: Need help understanding how temporary emails work or which duration to choose?
- Technical Issues: Experiencing problems with email delivery or inbox access?
- Feature Requests: Have ideas for improving our service?
- Privacy Concerns: Questions about our data handling or security practices?
- Partnership Inquiries: Interested in integrating our service or collaborating?
What to Expect
We typically respond to all inquiries within 24-48 hours. For urgent technical issues, we prioritize responses and aim to get back to you as quickly as possible.
When contacting us, please include as much detail as possible about your question or issue. This helps us provide you with the most accurate and helpful response.
Email:hi@tempmail4u.com
Отправьте сообщение
*Эта форма для общих вопросов. По проблемам с ящиком обновите страницу или создайте одноразовый адрес заново.
Предпочитаете электронную почту? Свяжитесь с нашей службой поддержки по адресу hi@tempmail4u.com.
Reporting Abuse
If an address on one of our domains has been used to abuse your platform, spam your users, or harm someone, tell us. Send the full address, the approximate date and time, and a short description of what happened. Where you can, include message headers — they tell us far more than a screenshot does.
Be aware of what we can realistically provide. Inboxes here are short-lived, receive-only, and hold no identifying information about the person who opened them, so we cannot tell you who used an address. What we can do is block abusive patterns, restrict access to our domains, and help you confirm whether an address originated with us.
If you run a service and would rather not accept disposable addresses at all, you are welcome to block our domains at signup. Many sites do, and we have no objection to it.
What We Cannot Help With
Some requests come up often enough to be worth answering here, because the answer is always the same:
- Recovering an expired inbox. When an inbox expires its messages are deleted. We hold no copy and cannot restore, resend or read them back to you. This is the single most common request we receive, and the answer is genuinely no.
- Recovering an account you registered with a temporary address. The password reset goes to an inbox that no longer exists. Only the service you signed up with can help, and usually it cannot either.
- Making a site accept a disposable address. Sites that block them do so deliberately. That is their decision and we cannot override it.
- Sending mail from a temporary address. Every inbox on this service is receive-only, and that is not a setting we can change for an individual user.
Legal and Privacy Requests
For questions about what we store and how long we keep it, our privacy policy sets it out in full, including the analytics and advertising partners that operate on the site and how to opt out of personalised advertising. The terms governing use of the service are on the terms and conditions page.
Data protection requests, takedown notices and other legal correspondence should go to the same address above, with "Legal" in the subject line so it is routed correctly.